USS Careers

Master Service Technician

Mansfield, Texas
Service Technicians/Drivers (CDL & Non-CDL)


Job Description

United Site Services (USS) makes things happen. From building a skyscraper or new home community to providing services to America's largest music festivals, USS is there every step of the way.

As the industry leader in portable sanitation services, we deliver the best for our customers. But to do that, we need the best people to join our team. That's where you come in!

Position Description

We are looking for a Master Service Technician (Trainer) who enjoys developing others and training them to complete the job well. USS has a training program for Service Technicians that this role will be implementing each day. This position is responsible for the on-boarding of new hires and the on-going training and development of existing employees in their operational functions.

RESPONSIBILITIES:

  • Coach and on-board new Technicians in all facets of truck operations to include:
    • Pre & Post Trip Inspections
    • On Truck Supply Inventory
    • Proper Operations Of Pumps & Hoses
  • Coach and on-board new Technicians in the correct procedures for servicing:
    • Portable Restrooms & Sanitation Equipment
    • Holding Tanks
    • Sinks / Showers
    • Supply Restocking
  • Coach and assess current Technicians field capabilities focusing on:
    • Utilization of the 8 Point Service Plan
    • Correct wear and use of personal protective equipment
    • Correct wear of United Site Services field uniform
    • Professional interaction with customers
    • Hours of Service
    • Truck cleanliness / Pre-Post Trip Inspections
  • Assist Operations Manager in the following areas:
    • Employee Safety Training
    • Yard Management / Organization
    • Fleet Maintenance / DOT Files
  • Coach and on-board new technicians according to the USS New Hire Manual which includes but not limited to the following:
    • Safe Work Practices
    • Defensive Driving
    • Company Programs
    • Landing and Pulling Trailers
    • Operating, Loading, and Securing of Equipment
  • Conduct regularly scheduled quality control functions to include:
    • Quality Control Audits
    • Ride-alongs
    • Spot Check Audits
  • Gate Checks
  • Rental Readiness
  • Complete periodic Technician Report Cards:
    • Assess individual effectiveness, efficiency, and productivity metrics
    • Provide recommendations for further development
    • Review these reports with Operations Manager to devise individual action plans
    • Report status and findings to National Trainer and/or USS Ambassador
  • Maintain and renew Master Technician Certification annually:
    • Annual Supervisor review and re-certification

In order to be successful at this job, here are some SKILLS you should have:

  • Customer Service
  • Teamwork
  • Communications
  • Decision Making and Problem Solving

Requirements

  • High School Diploma or General Education Degree (GED); or equivalent combination of education and experience.
  • At least 1-year driving experience
  • Valid Driver's License
  • Ability to effectively train others

What's in it for you?

At United Site Services, we provide a competitive benefits package that lets you live life the way you intend. We offer so much more than a regular paycheck; our benefits package is chock full of perks such as paid time off, healthcare, 401K matching, employee assistance programs, Life and AD&D insurance and much more!